Curriculum Vitae (as of 2022)

Education

Master of Arts, University of Wisconsin-Madison
Library and Information Studies, May 2005
Beta Phi Mu member (International ILS Honor Society)

Bachelor of Arts, University of Minnesota-Twin Cities
Classical Civilization, May 2003
Minors in Latin and Information Technology

Work experience

User Interface Developer

University of Minnesota, August 2016 to present

• Consult and support colleagues as usability and accessibility subject matter expert
• Set standards and direction for Libraries website and application development
• Research emerging web technologies and standards
• Develop a front-end framework (i.e. design system) for cross-site branding
• Design and develop digital assets within versioned team-based coding workflows
• Gather and present data that explains user behavior
• Conduct audits and optimize web performance for speed, usability, and accessibility
• Actively participate in: User Testing Group (co-chair), Women in Technology (mentor), Accessibility Ambassadors steering team, Digital Accessibility Community of Practice, Critical Disability Studies Collective leadership team, BTAA Library Accessibility Group, Library Accessibility Alliance (co-chair), Libraries Accessibility Steering Committee (co-chair), Global Accessibility Awareness Day planning team (chair), Digital Library Federation (DLF) Accessibility Policy and Workflows group and Climate Justice group

Accessibility consultant

Freelance, October 2021 to present

• Assess and develop a digital accessibility training program
• Audit the existing website and create suggested remediation steps
• Train staff on basic web development, basic digital accessibility, and how to address remediation steps

Senior IT Specialist (Web Developer)

Hennepin County Libraries (41 libraries), May 2013 to August 2016

• Write front-end framework and documentation for in-house built Web catalog
• Provide accessibility, usability, and security guidance for all Web projects
• Implement front end task management using Gulp and NodeJS
• Recommend and implement technology and workflow improvements
• Participate on the Social Media and Educators Teams; research diversity and tech use
• Develop usability/functional testing plans, develop supporting technical workflow
• Integrate basic and advanced level accessibility with WAI-ARIA and WCAG 2.0 AA

Web & Systems Librarian (Project Manager)

U.S. Army in Europe Libraries (24 libraries), January 2008 to May 2013

• Implement, manage, and maintain III Millennium Integrated Library System (ILS)
• Write system-wide policies and documentation for Horizon and Millennium
• Lead Web Development Team on global enterprise system to standardize 100 sites
• Enhance Web catalog (new interface, mobile interface, feeds, readers’ advisory)
• Implement proxy and integrate databases into catalog
• Create seamless experience with federated search and third party resources
• Design and maintain library Web site and Intranet based on usability and standards
• Design marketing materials for print, Web consumption, and realia
• Provide automation support to all libraries using a help desk ticketing system
• Project support for RFID conversion, weeding, training, collection development, and closures

Web Interface Designer

Johnson County Libraries (13 libraries), December 2005 to December 2007

• Develop framework and implement content management system (EpiServer)
• Redesign JoCoLibrary, JoCoHistory, JoCoKids, JoCoTeenScene, JoCoBusiness
• Liaise with other city organizations to design and launch KCScience, INC
• Create XML, audio, and scripts for multimedia and Web 2.0
• Implement and support CONTENTdm and content digitization
• Train library staff on Web topics
• Act as subject matter expert in Web design for public and staff

Honors and awards

Commander’s Award for Civilian Service, U.S. Army, 2012

Beta Phi Mu, International Honor Society (for library and information science), 2005

Skills

Administrative

• Project management for proprietary and open source Web CMS, ILS (up to $1.6m)
• Basic Agile development in a waterfall-style organization
• Technical writing, documentation, and policy writing
• Workshop and usability testing development, planning, and presenting
• Training technical and non-technical staff on technology topics

Technical

• Exposure to thin client, self check out, PC reservation, and RFID technology
• Integrated Library System (ILS) administration of III Millennium and SirsiDynix Horizon
• Additional experience using Millennium, Horizon, Voyager, Polaris, and Ex Libris
• Help desk management
• Knowledge of Microsoft Office, OpenOffice, and Adobe suites

Web

• Front end toolkit: HTML5, CSS3 (and SASS), JavaScript (vanilla), design systems
• Code management: Git, Github, and NodeJS with Gulp and Grunt task manager
• Schemas: XML, XSL, DTDs, Linked Data (schema.org), DC
• Content management systems: Sitecore, EPiServer, Concrete5, WordPress, Drupal
• Interface principles: responsive, scalable, flexible, UX best practices, WCAG 2.1
• Frameworks: Bootstrap 3 and 4, custom
• Usability, performance optimization, load testing, quality assurance testing
• Server scripts: ASP.NET with C#, ColdFusion, Ruby, PHP
• Graphics: digital photography, Web font and glyphs, Web- and print-ready graphics

Certifications

• Advanced Office of Equity and Diversity certification (March 2019)
• Basic Office of Equity and Diversity certification (March 2018)
• Sitecore Certified Professional Developer (October 2013)
• Microsoft Certification for Windows 7 Desktop Support (MCITP) (February 2012)
• CompTIA A+ certification (May 2008)
• Microsoft SharePoint Power User certification (August 2008)

Membership

• Ethical Design Network (Slack) community (starting 2022)
• Associate University Librarian 3-position search committee (2021 into 2022)
• All Tech is Human (Slack) community (starting 2021)
• Digital Library Federation (DLF) Climate Justice group (starting 2021)
• Library Accessibility Alliance (LAA, co-chair; starting 2021 at its founding)
• Library Accessibility Steering Committee (co-chair starting 2020)
• SimplySecure (Slack) community (starting 2020)
• Digital Library Federation (DLF) Accessibility Policy and Workflows group (starting 2020)
• Climate Action in Tech (Slack) community (starting 2020)
• University Libraries Academic and P&A Committee (2019-2021)
• Libraries Sustainability community group (started 2019, on hiatus for pandemic)
• Critical Disability Studies Collective leadership team (CDSC, starting 2018)
• Technology Advisory Council (usability, accessibility, and customer support domain) (UMN, starting 2018)
• Accessibility Ambassadors steering team (starting 2017)
• Digital Accessibility Community of Practice (Steering, Policy, Purchasing, Captioning and Audio Description groups; starting 2017)
• Big Ten Accessibility Alliance (BTAA) Library Accessibility Group representative (starting 2019)
• Web People planning committee (UMN, 2018 through 2021)
• Web accessibility (Slack) community (starting 2017)
• Women in Technology (UMN mentor, 2016; participant starting 2016 through 2018)
• User Testing Team (UMN co-chair, 2016 to 2019)

Professional development

The list excludes webinars or similar brief sessions.

• Unpacking white supremacy in academic libraries (workshop, 2021 to 2022)
• DLF (Digital Library Federation) Forum (2021)
• An Event Apart Fall Summit (conference, 2021)
• Designing 4 Digital (conference, 2021)
• ACCESS at Home (conference, 2020 through 2021)
• HigherEdWeb (conference, 2020)
• IXDD online: culture and sustainability (conference, 2020)
• Digital measurement strategy for higher ed (DMSHE3) (course, 2020)
• An Event Apart online together (conferences, 2020)
• Advancing Racial Equity and Inclusion in the Workplace (symposium, 2020)
• A Future Date (conference, 2020)
• Accessible Learning Conference (conference, 2020)
• Axe-con (conference, starting 2020)
• Code4Lib (conference, 2019 through 2021)
• Frontend Masters: advanced CSS layouts (2019)
• Frontend Masters: accessibility in JavaScript applications (2019)
• Intercultural Workshops: Becoming Aware of Your Own Culture (UMN, 2019)
• BTAA Conference on Accessibility (conference, 2019)
• Office of Equity and Diversity advanced certification (UMN, 2019)
• Women in Technology conference (BTAA, 2019)
• Accessing Higher Ground conference (2018 through 2020)
• Dakota Sacred Sites tour (UMN, 2018)
• Campus Codefest (UMN, 2018)
• Office of Equity and Diversity basic certification (UMN, 2018)
• Library Technology Conference (2017, 2018)
• SJSU Design Thinking conference (2017)
• Twin Cities Accessibility meet ups (participant, 2017 to 2019)
• Inclusive Design 24 (starting 2017)
• Open Source North (conference, 2017)
• Minitex Interlibrary Loan (ILL) Conference (conference, 2017)
• MinneWebCon (conference, 2017)
• SustainableUX online conference (starting 2017)
• World Usability Day (UMN, 2016 through 2019)
• Data prior to 2015 is mostly missing.